Frequently Asked Questions

Everything you need to know about your Boulies experience.

How long does shipping take for my Boulies chair?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 14-day return policy from the date of delivery. The chair must be in its original packaging and unassembled condition to qualify for a full refund.

Do Boulies chairs come with a warranty?

Yes, all our chairs come with a comprehensive 2-year limited warranty that covers functional parts and structural integrity under normal use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How do I care for the upholstery on my chair?

For Ultraflex PU leather or water-repellent fabric, we recommend wiping with a damp microfiber cloth. Avoid using harsh chemical cleaners that may damage the protective coating.

Are the chairs difficult to assemble?

Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 20 minutes.